Printing from the online service center or QuickBooks is only available in a supported version of Internet Explorer (other browsers may work but due to their varying methods in emulation, troubleshot ting must be done in Internet Explorer).
Additionally the printer used must be directly connected to the computer where the information is to be printed. Network or virtual printers may not properly connect in a manner that allows the printing of secure information from the online service center. Also PDF converter printers are not supported for printing documents from the online service center.
Only standard, dedicated printers using 8 1/2" x 11" paper are supported for printing. Customized printers (receipt printers, graphic devices, plotters, special papers, etc..) are not supported.
Due to problems with Internet Explorer 9/10 we cannot guarantee consistent performance in that browser.
Due to the multitude of configurations available, we cannot ensure proper functionality in other browsers. (However if the problem only occurs in Internet Explorer and not in other browsers, this may indicate that Internet Explorer needs to be reset or repaired)
For problems when using a supported environment, follow the steps below.