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Process, capture and cancel an authorization


Process, capture and cancel an authorization (voice or manual)


This article covers the following:

  • How to process an authorization-only by calling the appropriate Voice Authorization Center or from within the Online Service Center.
  • How to capture a voice of authorization from the Online Service Center (Intuit Online Terminal) or from within a supported version of QuickBooks desktop or Point-of-Sale software.
  • How to cancel an authorization.


Authorizations generate a pending transaction on the card holder's account. They generally expire within 1-10 business days but may appear on their account much longer, depending on the card issuing bank's specifications. However, as the merchant, you will need to capture the authorization as soon as possible to ensure the transaction is funded.

NOTE: If you capture the authorization as a sale and void the transaction, the authorization will still remain on the card holders bank account.

Processing a voice authorization

Capturing an authorization


Canceling an authorization

Frequently asked questions

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