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Configure Internet Explorer to work with QuickBooks payments and related applications


Correct browser settings and configuration for proper merchant service function


Certain settings must be configured for Internet Explorer to work with our products and services.

If not set up correctly the following problems may occur:

  • Blank page displayed or navigation to web page cancelled
  • Error when connecting or performing web based connections
  • QuickBooks connectivity issues
  • Data missing or web pages incorrectly loading
  • Other internet based connection issues

NOTE: Be sure to restart your computer if you are having problems accessing web-based features. Sometimes this may solve simple connectivity issues and should also be performed if the changes made below fail to apply.

REMEMBER: Regardless of the default browser settings, QuickBooks will always use Internet Explorer for internet connections. 

Detailed instructions


**After completing the above steps, please remember to restart QuickBooks and Internet explorer.**

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